Shipping policy

At Merax, we're committed to getting your order to you as quickly and safely as possible.

Processing Time
All orders are processed within 1–3 business days after your order is placed. Orders are not shipped or delivered on weekends or bank holidays.

Delivery Time
Once processed, please allow 20 to 25 business days for your order to arrive. Delivery times exclude weekends and bank holidays.

Shipping Costs
We offer free shipping across the United Kingdom.

Order Tracking
Once your order has been dispatched, you will receive a notification with your tracking details so you can follow your parcel every step of the way.

Delays
While we do our best to meet the estimated delivery times, occasional delays may occur due to factors beyond our control (customs, weather, high demand). We appreciate your patience and will always keep you informed.

If you have any questions about your order, please contact us at pedrofranciscoantelo@outlook.es.