Refund policy
We want you to love your purchase. If you're not completely satisfied, we're here to help.
30-Day Money-Back Guarantee
You have 30 days from the date of receiving your item to request a return.
Return Eligibility
To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging. Proof of purchase is required.
How to Start a Return
To initiate a return, please email us at pedrofranciscoantelo@outlook.es with your order number and reason for return. We'll guide you through the process.
Refunds
Once your return is received and inspected, we will notify you of the approval of your refund. If approved, your refund will be processed to your original payment method within a few business days, depending on your bank.
Return Shipping
Customers are responsible for return shipping costs unless the item received was faulty or incorrect.
Non-Returnable Items
Items that have been used, damaged by the customer, or returned without original packaging may not be eligible for a full refund.